Terms of Purchase & Delivery – DigiZend.com
Order Confirmation
Once your order is confirmed, you will receive an order confirmation via email.
Delivery Time
As all products are digital, orders are typically delivered within 24 hours via email as a JPEG file ready to be shared via SMS or email.
Payment Options
You can choose to pay with card.
Right of Withdrawal / Returns
Since our products are personalized digital goods, the right of withdrawal does not apply once your order has been produced. If there is a technical error or issue caused by us, you may request a correction or a refund within 14 days. Contact us at info@digizend.com with your order number and details.
Complaints / Issues
We follow the guidelines of the Swedish Consumer Sales Act (Konsumentköplagen) in case of any complaints.
How to Order
- Choose the digital invitation or thank you card you wish to order.
- Fill in the text and details you want on the card.
- Proceed to checkout, enter your payment and email information.
- Complete the purchase. Your digital card will be sent to your inbox.
Shipping Costs
Not applicable – all products are delivered digitally.
Privacy Policy (GDPR)
DigiZend.com complies with the General Data Protection Regulation (GDPR) that came into effect on May 25, 2018. This regulation applies to all companies within the EU/EES and governs how we handle your personal data.
What data we collect and why: We collect and store personal data to:
- Fulfill our agreement with you (such as delivering your order)
- Process payment and billing
- Send service-related or marketing communications if you opt in
Your rights under GDPR: As a data subject, you have the right to:
- Access information about what data we store about you
- Correct any inaccurate data
- Request deletion of your data
- Limit the processing of your data
- Transfer your data
- File a complaint regarding our handling of your personal data
Your data is stored securely and never shared with unauthorized third parties. Our technical platform complies with GDPR security and rights requirements.
For more detailed information, visit the Swedish Authority for Privacy Protection (IMY):
https://www.imy.se/
